Making Every Interaction Matter
At Smrtdo, we support a variety of communication
channels such as voice, text, chat, and email. We
handle service inquiries, complaint resolution,
customer surveys and emergency response while
integrating channels seamlessly and consistently.
An extended team
Our team adopts your brand
identity and speaks your
brand’s voice.
Multilingual
We offer your customers the
right kind of assistance in the
language they speak.
Flexible solutions to support businesses for short-term or long-term campaigns
What do we offer?
LIVE CHAT
Customers want to talk to you. Make it
easy!
Serving customers in real time and can be a powerful tool to convert visitors into buyers or satisfy inmediate requests of standing clients. You can launch and run a live support structure without the large financial investment and staff resources.
Serving customers in real time and can be a powerful tool to convert visitors into buyers or satisfy inmediate requests of standing clients. You can launch and run a live support structure without the large financial investment and staff resources.
INBOUND/OUTBOUND
We deliver first-class customer service,
outstanding customer interactions and
higher CSAT scores while providing our
agents with rigorous training on language,
accent, culture, and soft skills.
Our support services cater to different industries such as retail, e-commerce, banking, travel, healthcare and more.
Our support services cater to different industries such as retail, e-commerce, banking, travel, healthcare and more.
TELESALES
Smrtdo is a strategic partner to help your
business setting up the right telemarketing
service team to achieve your sales goals.
Our B2B and B2C Services will boost your overall revenue and sales processes while offering your products and services directly to leads. Allow your company to leverage on the skills of a world-class team.
Our B2B and B2C Services will boost your overall revenue and sales processes while offering your products and services directly to leads. Allow your company to leverage on the skills of a world-class team.
HELP DESK
Looking for effective technical support
services? Our professional services fuse
logic and knowledge while providing
simplified instructions to guide the user in
fixing product issues.
We can operate 24 hours everyday, providing troubleshooting, remote IT, software instalation or help desk services; it doesn't matter if it's holiday or not.
We can operate 24 hours everyday, providing troubleshooting, remote IT, software instalation or help desk services; it doesn't matter if it's holiday or not.