Making Every Interaction Matter

At Smrtdo, we support a variety of communication channels such as voice, text, chat, and email. We handle service inquiries, complaint resolution, customer surveys and emergency response while integrating channels seamlessly and consistently.

An extended team

Our team adopts your brand identity and speaks your brand’s voice.

Multilingual

We offer your customers the right kind of assistance in the language they speak.

Flexible solutions to support businesses for short-term or long-term campaigns

What do we offer?

LIVE CHAT
LIVE CHAT
Customers want to talk to you. Make it easy!

Serving customers in real time and can be a powerful tool to convert visitors into buyers or satisfy inmediate requests of standing clients. You can launch and run a live support structure without the large financial investment and staff resources.

INBOUND/OUTBOUND
INBOUND/OUTBOUND
We deliver first-class customer service, outstanding customer interactions and higher CSAT scores while providing our agents with rigorous training on language, accent, culture, and soft skills.

Our support services cater to different industries such as retail, e-commerce, banking, travel, healthcare and more.
TELESALES
TELESALES
Smrtdo is a strategic partner to help your business setting up the right telemarketing service team to achieve your sales goals.

Our B2B and B2C Services will boost your overall revenue and sales processes while offering your products and services directly to leads. Allow your company to leverage on the skills of a world-class team.
HELP DESK
HELP DESK
Looking for effective technical support services? Our professional services fuse logic and knowledge while providing simplified instructions to guide the user in fixing product issues.

We can operate 24 hours everyday, providing troubleshooting, remote IT, software instalation or help desk services; it doesn't matter if it's holiday or not.

If you are in need of a specific service not listed above, we can help!